Privacy Policy

Effective Date: June 11, 2026

At Euplorea, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data when you visit our store or purchase from us at https://euplorea.com.

Information We Collect

When you visit our store or place an order, we may collect the following information:

  • Personal Identification: Full name, email address, phone number, and shipping/billing address.
  • Order Information: Products purchased, order history, tracking updates, and transaction details.
  • Device & Usage Data: IP address, browser type, pages visited, and time spent on our site (collected automatically via cookies).
  • Communications: Any messages, design customizations, or inquiries you send us via email or contact forms.

How We Use Your Information

We use the information we collect to:

  • Process, fulfill, and coordinate the freight delivery of your furniture orders.
  • Send order confirmations, shipping updates, and tracking information.
  • Respond to your design questions, sizing queries, and customer service requests.
  • Improve our website performance, layouts, and overall shopping experience.
  • Send promotional emails or offers (only if you have explicitly opted in; you can unsubscribe at any time).
  • Comply with strict legal, financial, and tax obligations.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only with:

  • Shipping Carriers: Specialized logistics partners who handle the safe transit and delivery of our furniture items directly to your home.
  • Service Providers: Authorized third parties who assist in operating our website, secure payment processing, and business analytics, all bound by confidentiality agreements.
  • Legal Authorities: Regulatory bodies, if required by law or to protect our legal rights and fraud prevention.

Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site. You can choose to disable cookies through your browser settings; please note that some features of our website may not function properly if cookies are disabled.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Order records are typically retained for a minimum of 5 years for accounting and tax compliance purposes.

Your Rights

You have the right to:

  • Access the personal information we hold about you.
  • Correct any inaccurate or incomplete information.
  • Request deletion of your personal data (subject to legal bookkeeping obligations).
  • Opt out of marketing communications at any time.

To exercise any of these rights, please contact us using the official business information provided below.

Data Security

We take reasonable precautions to protect your personal information from unauthorized access, disclosure, or misuse. Our website uses SSL encryption to secure data transmitted between your browser and our server. However, no method of transmission over the internet is 100% secure, and we encourage you to use strong passwords and keep your account information confidential.

Third-Party Links

Our website may contain links to third-party websites (such as payment gateways or logistics networks). We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently upon redirection.

Children’s Privacy

Our store is focused on premium home furnishings and is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately so we can promptly delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

Contact Us

  • Store Name: Euplorea
  • Store Owner: Melissa Nicholette Lawson
  • Email: info@euplorea.com
  • Phone: +1 (341) 255-2670
  • Address: 3726 ALBANY POST C3, HYDE PARK, NY 12538, United States
  • Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (GMT-5)
  • Weekend: Saturday & Sunday (Closed)
  • Email Cut-off Time: Emails received after 5:00 PM (GMT-5) will be responded to the next business day.
  • Response Time: Within 1–2 business days.